Frequently asked questions
Quick answers about booking, documents and payment.
What documents are required?
It depends on the customer type. Requirements are shown before you complete the booking.
Can I pick up at the airport?
Yes, subject to available locations and the fees shown.
What is the minimum age to rent?
From 21 for standard cars; luxury and sports cars may require more. The limit is shown on each car page.
Is the deposit part of the price?
No. The security deposit is separate and refundable; it is not part of the rental total.
How do I pay?
Our team records your payment (cash, card or bank transfer) after confirming the booking. Online payment is coming later.
Can I cancel my booking?
Yes, per the cancellation policy shown before payment. The earlier you cancel, the higher the refund.
Do you deliver to hotels?
Yes, to selected locations with a fee shown before you confirm.
Is mileage unlimited?
It depends on the car and is shown on its page, with any extra-km fee.